WORKSHOP
AI-Era Human Skills
Artificial Intelligence is already part of daily work. Knowingly or not, we use it to draft, summarise, research, translate, plan, create images, prepare meetings, test ideas and prepare for difficult conversations. Along with reams of material, AI generates feelings of awe, excitement, pressure, doubt and overwhelm. Whether we use it confidently, secretly or avoid it as much as we can, the question is no longer whether your organisation should engage with AI – it is how? We help leaders, teams and facilitators make practical sense of AI: what to use it for, what to question, what to trust, what to leave alone, and where human judgement matters most.
When this is useful
Give us a call when people in your organisation are:
Confused by the pace of AI change
Using AI unevenly across teams
Unsure what counts as good or responsible use
Producing more material but not better decisions
Treating AI output with too much authority
Avoiding AI because the risks feel unclear
Worried about hallucination, ownership, ethics or trust
Feeling pressured to automate work that still needs human attention
Missing the conversations that should happen before, during and after AI use
What we help people do
We start with how your people are already using AI. That may include:
Then we make sense of what is happening through a framework of developing AI literacy: highlighting and honing the human skills of better judgement in an increasingly machine-centric age.
AI literacy in practice
That includes knowing:
- What AI does well
- What it does badly
- When to use it early, later or not at all
- How to check sources and scan outputs
- How to set purpose, limits and criteria before using it
- How to stop a useful experiment turning into a rabbit hole
- How to keep responsibility with the human user
AI literacy is much more than technical: it is behavioural, conversational and organisational.
Where AI meets Applied Improvisation
AI can help people generate, sort, summarise and simulate. Applied Improvisation helps people notice, question, connect, adapt and act.
Together, they support:
- Experimentation
- Sense-making
- Navigating uncertainty
- Testing ideas safely
- Rehearsing conversations
- Building shared understanding
- Moving from output to action
- Influencing without controlling everything
This is where Applied Improvisation – the other AI – becomes directly relevant to organisational life.
A practical session design
A session for your team or organisation might include:
1. Current uses
Participants identify how they already use AI, including deliberate non-use.
2. Live sense-making
We gather examples, cluster patterns and use AI to help categorise what the group has produced.
3. Human judgement
We test the AI summary. What is useful? What is missing? What feels too neat? What needs checking?
4. Applied Improvisation lens
We explore how skills such as listening, accepting and building, experimenting, short turn-taking and responding to uncertainty help people work better with AI.
5. Risks and tensions
We look at overwhelm, hollow authority, automation pressure, dependency, hallucination, complacency and concentration of power.
6. Next useful steps
For teams that need to listen, decide and build together.
The session helps people move from confusion or fascination into practical, disciplined use.
Related Material
How to be AI-literate
A short article on what people need to notice, question and decide as AI becomes part of everyday work.
Help your people use AI with better judgement
Tell us what AI is raising in your organisation: the opportunities, confusion, resistance, pressure and risk. We’ll design and host a practical session to help people make sense of it, experiment safely and strengthen the human skills that work now demands.